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Shipping & Delivery

Last updated: February 3, 2026

Order Cut-Off

The order cut-off time is 3:00 pm Greenwich Mean Time (GMT)

Shipping Price

We offer free shipping for all orders within the United Kingdom (UK), no matter where in the country.

Handling Time

Most orders will be processed the same business day. Some orders may take up to 2 business days to process.

All orders are processed and shipped from a UK‑based distribution facility in Watford, Hertfordshire, United Kingdom.

Transit Time

The average order transit time is between 2 to 5 business days. Meaning with included handling time, a total delivery time of between 2 to 7.

DESPATCHING YOUR ORDER

All products are dispatched from a UK warehouse in Watford, ensuring fast and reliable delivery across the United Kingdom.

We specialise in providing professional-grade diagnostics and accessories, available for prompt dispatch within the UK.

  • Local Dispatch: Your order is processed by our team and shipped directly from our UK distribution centre.
  • Reliable Carriers: We use established UK couriers such as Royal Mail, DPD, or Evri. Tracking details are provided once your order has been dispatched.
  • Domestic Service: As all items are stocked within the UK at the time of purchase, your order benefits from domestic shipping speeds and UK-based returns.

Delivery timeframes are estimates and may vary depending on your location and courier schedules.

If you need to change your delivery address after making your order, please contact support@torquehut.co.uk immediately after placing your order. If it has not shipped yet, we will of course change the delivery address details for you.

Shipping Carriers

To offer fast and safe delivery we select from:

  • Royal Mail
  • Evri
  • Yodel
  • FedEx UK
  • TNT UK
  • Other delivery services will also be used on occasion if more efficient

Tracking Your Order

When your items are shipped out, within 2 days you will receive a notification from us via email with a tracking number and a link to track your order.

If you haven't received one or the tracking number doesn't work, contact us and we'll be happy to take a look for you.

RETURNS & REFUNDS

Please visit our Return & Refund Policy page for more details.

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